Shipping policy
Shipping Policy
Thank you for choosing STG Egypt! We are committed to providing a seamless shopping experience, including fast and reliable shipping.
Shipping Timeline
- Delivery Time: Orders are typically delivered within 2-3 business days.
- Processing Time: Orders placed before 12:00 PM are processed on the same day. Orders placed after 12:00 PM or on weekends/public holidays will be processed the next business day.
Shipping Charges
- Flat Rate Shipping: A standard shipping fee of 85 EGP applies to all orders inside Cairo and Giza and 100 outside Cairo and Giza Regions
- Free Shipping: Enjoy free shipping on orders above 5000 EGP.
Delivery Areas
We deliver across all governorates in Egypt, ensuring that your order reaches you no matter where you are.
Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS with a tracking number to monitor the progress of your delivery.
Important Notes
- Please ensure that the provided shipping address and contact details are accurate to avoid delays.
- In the rare case of unexpected delays due to external factors, we will notify you promptly.
For any inquiries about your order or delivery, feel free to contact our customer support team at info@getstg.com.
We appreciate your trust in STG Egypt and look forward to serving you!